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Knowledge base
General
FAQ
1
How to download bulk sales invoices
Getting Started
0
Getting started with us
Your account
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Orders and refunds
Your order
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FAQs
Shipping FAQs
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Gifts and coupons
Gifts
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Coupons
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Information collected
Privacy policy
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Opt-out policy
0
Troubleshooting Steps
Invoice
3
Shipping address not being reflected in the Billbook A4 and A5 themes
Party not visible in the dropdown
New tax slabs of GST and Cess combos are visible
Barcode
0
Calculation
0
Crash/freeze/App issue
0
E-way Bill / E-Invoice
3
User has added a 4 digit valid HSN but e-invoicing / GSTR-JSON fails
GSP credentials are termed invalid/ user wants to change GSP credentials
User wants to create E-way bill without entering a vehicle number
Item
4
Item Description not getting saved
P&L report in case of batched items
Items/Parties are not immediately reflected
Large no of items/Parties
Online Store
0
OTP
1
Not receiving OTP
Party
1
Large no of Items/Parties
Printer
1
Different labels printed above header.
Pricing
0
Reminder
0
Smart Collect/Bank/UPI/ Payments
0
Syncing
0
Reports
0
SMS
0
Miscellaneous
3
Invoice Issue (spacing, 2-pages)
Shipping address does not show in the vouchers
Voucher amount remains unchanged on removing items
Business and GST Settings
0
Staff attendance & Payroll
0
Apple In-app payment for pricing
0
Vyapar data import issues
0
Share payment link
0
iOS App
0
Cash & Bank
1
Cash & Bank Transaction adjustment
App update notifications/toasts
0
GSTR JSON
2
GSTR-1 & GSTR-3b TAX - Credit & Debit note in CDNR
Getting Error in the GST Portal
TDS/TCS
0
Tally Export
0
ODA - Something Went Wrong on Dashboard
1
Something Went Wrong
Printing
1
Printing
POS
1
POS billing
App Download Issue
1
Unable to Download MBB
Login issue
1
Login Issue/ Something went wrong
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