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Troubleshooting Steps
Invoice
3
Shipping address not being reflected in the Billbook A4 and A5 themes
Party not visible in the dropdown
New tax slabs of GST and Cess combos are visible
E-way Bill / E-Invoice
3
User has added a 4 digit valid HSN but e-invoicing / GSTR-JSON fails
GSP credentials are termed invalid/ user wants to change GSP credentials
User wants to create E-way bill without entering a vehicle number
Item
4
Item Description not getting saved
P&L report in case of batched items
Items/Parties are not immediately reflected
Large no of items/Parties
OTP
1
Not receiving OTP
Party
1
Large no of Items/Parties
Printer
1
Different labels printed above header.
Miscellaneous
3
Invoice Issue (spacing, 2-pages)
Shipping address does not show in the vouchers
Voucher amount remains unchanged on removing items
Cash & Bank
1
Cash & Bank Transaction adjustment
GSTR JSON
2
GSTR-1 & GSTR-3b TAX - Credit & Debit note in CDNR
Getting Error in the GST Portal
ODA - Something Went Wrong on Dashboard
1
Something Went Wrong
Printing
1
Printing
POS
1
POS billing
App Download Issue
1
Unable to Download MBB
Login issue
1
Login Issue/ Something went wrong
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