This article explains how to resolve Errors Occuring in GST portal while filing with our GSTR JSON


Why does this happen?

This happens due to the data not being entered correctly by the user either on the portal or the items against which the invoices were created


The platform on which the issue is observed?

  • WebApp
  • OND
  • Android



Step-by-step guide (Generic for all the platforms)


 

  • Check whether the user has entered the correct details in the portal  

            for eg. The Tax period month selected correct for the month and the JSON downloaded from the app

  • Check the Length of the HSN in the JSON , the length of HSN should not be greater than 8 digits
  1. Spacing is not allowed between the numeric digits.
  2. Whitespace characters are not allowed in the HSN 
  • If the above conditions are satisfied , Request the user to check whether he has Items with Service present in the invoices

       a) If yes , Kindly request the user to edit/remove those items from the invoices and inventory.


              i) If the user is not willing to edit/remove those items kindly edit the JSON for the user 


How to Edit a JSON


Open a JSON editor on web (if not present locally)

https://jsoneditoronline.org/#left=local.kukuta&right=local.hegeva



i). Open the file from disk and select the json file

ii).Edit the JSON file

iii).Save to disk 



InCase the user has Service item , Ask the HSN for that item and edit that item in the JSON 

   

update the UQC and QTY to 


"uqc": "NA",

"qty": 0,



If the user is a Quarterly filer then remove the HSN from the JSON



 a) Edit the JSON and remove the Whole HSN section from it (Attached a video of the same)

            

NOTE: while raising Tickets on GSTR JSON issues , kindly request the JSON from the user , also mention whether the user is filing quarterly or monthly.